College Houses is a non-profit organization with a two-person facilities staff working with 7 houses and over 500 residents. Please keep in mind that College Houses is a member operated organization: you are submitting a “request for assistance” rather than a work order. Your patience and flexibility are important. Depending on the nature of your request, it may be managed by either your house maintenance officer OR the office facilities staff.
IN CASE OF EMERGENCY
In the event of a true emergency requiring the involvement of police fire, or EMS (such as an active fire, injury, etc.) residents should contact emergency services directly by dialing 911.
If there is a facilities emergency that presents an immediate threat to resident health, safety, or property, please immediately notify your house Maintenance Coordinator, Membership Coordinator, or Director; they can contact the Facilities Director immediately by phone.
If you have a maintenance issue in your room, or you observe an issue in another part of the building, your first step is to submit it to contact your House Maintenance Coordinator. As a co-op member, you are charged with being a good steward of your house. Many of our houses have been running for decades, and this is only possible with the help of members like you! Your Maintenance Coordinator will let you know if you need to fill out the Maintenance Assistance Form.
For all other maintenance assistance requests, please use the form below: